Contact Information

Sam’s Spares 

For questions about products, orders, shipping, returns, repairs or collections, please contact us using the details below.

Business name: Sam’s Spares Inc
Address: 2 Stalker Road, Gosnells WA 6110
Email: sales@samsspares.org

Business hours

Monday to Friday
9:00 am to 5:00 pm

Closed on weekends and Western Australian public holidays.

Warehouse visits and collections

Warehouse visits and order collections are by appointment only.

Please wait until you have received confirmation that your order is ready before attending the warehouse.

Online enquiries

When contacting us about an existing order, please include:

• your full name;

• order number;

• contact details; and

• a brief description of your enquiry.

For product faults or shipping damage, please also include photographs or video where available.

Response times

We aim to respond to enquiries within two business days.

Response times may be longer during public holidays, peak periods or unexpected closures.

Incorporated association and charity details

Legal entity: Sam’s Spares Inc
Australian Charities and Not-for-profits Commission status: Registered charity
Charity endorsements: Public Benevolent Institution and Deductible Gift Recipient

ABN: 35454206488

Complaints

If you are unhappy with a product or service, please contact us so we can review the matter.

Please provide your order number, the details of the issue and the outcome you are seeking.

Nothing on this page limits your rights under the Australian Consumer Law.